Incidents involving the following should be reported immediately to your program supervisor or facility manager on site, or within 24 hours to the administration office at 514-485-6806 or 7500 Mackle Road, Côte Saint-Luc, Quebec, H4W 1A6 :
- Verbal assaults
- Agressive behaviour
- Physical assault
- Use of alcohol or drugs
If an incident occurs in a community association program where staff may not be available, report the situation to your organization representative and a city representative at 514-485-6806.