Urban planning appointment

Preparation

The time allocated for an appointment is 15 minutes, so it’s important to
be prepared:

• Before the meeting, send any relevant document to [email protected].
• Prepare your list of questions in advance
• Be on time by joining the meeting a few minutes early
• Make sure you are in a quiet place for the online appointment

If you are late or not properly prepared, your appointment may be cancelled.

Meeting location

• The meeting will be held online, via a Microsoft Teams link that will be sent to your email upon booking.
• Once the meeting is confirmed, you may request it be held over the phone or in person at city hall by notifying us by email at [email protected].

Urban Planning Services by Appointment

• Assistance preparing a permit application (construction, pool,
  driveway, tree removal, etc.)
• Zoning or by-law information
• Assistance regarding a notice issued by an inspector
• Inspection requests (sanitation, nuisance, etc.)

Choose a service

PERMIT – Interior renovation assistance

For information and all interior work and renovations. All interior renovations require the following documents before a permit may be issued:

• estimate for cost of work,
• detailed and to scale plans of the work, and
• any applicable structural engineering plans.

Please email the required documents to [email protected] prior to the meeting. Check the City’s online Frequently Asked Questions for additional assistance.

PERMIT – Exterior renovation assistance

For information and support regarding pools, sheds, balconies, excavation, and other exterior work. All exterior renovations require the following documents before a permit may be issued:

• up-to-date certificate location,
• estimate for cost of work,
• detailed and too scale plans of the work.

Please email the required documents to [email protected] prior to the meeting. Check the City’s online Frequently Asked Questions for additional assistance.

PERMIT – Support for tree felling requests

The felling of any tree requires a permit. If you have questions regarding the permit process and requirements for tree felling, please book an appointment.

PERMIT – Street rentals

A street rental permit authorizes the temporary use of a sidewalk or traffic lane for construction work on a nearby property.

The area must be safely marked at all times, including lighting or reflective devices at night, and a protective enclosure where there is a risk of falling materials.

At least one sidewalk must remain accessible.

The permit holder is responsible for signage, site maintenance, debris removal, repair of any damage to public property, and maintaining valid insurance covering potential damage or injury.

PERMIT – Driveway permit assistance

For information and support regarding pools, sheds, balconies, excavation, and other exterior work. All exterior renovations require the following documents before a permit may be issued:

• up-to-date certificate location,
• estimate for cost of work,
• detailed and too scale plans of the work.

Please email the required documents to [email protected] prior to the meeting. Check the city’s online resources for additional assistance.

PERMIT – Payment

This reservation is for permit payments at City Hall. For online payments, please email [email protected].

INSPECTOR – Warning received

INSPECTOR – Sanitation request

For tenants inquiring about the sanitation requests and other inspection services, please ensure you the completed the following steps and possess the following proofs:

• Copy of the certified letter sent
• Proof of delivery
• Tenant notification form filled out

URBAN PLANNING – Zoning questions

Zoning regulates uses, norms, setbacks, and other aspects of property use. Zoning information can be found on the page Zoning and construction by-laws.