Web communications officer

Careers in CSL

The City of Côte Saint-Luc is a dynamic municipality on the island of Montreal with a population of approximately 33 000. The City prides itself on providing the highest level of services to its residents at a reasonable cost. We are currently looking to hire a web communication officer (class 8).





The work mainly involves maintaining the City website and assisting the Public Affairs and Communications Department in pursuing its objectives, namely updating the City social media (Facebook, LinkedIn, etc.) and other communication platforms.



1. Act as an intermediary in the management of the website, social media, and intranet for the various city departments.

2. Maintain the city website and ensure the updating and monitoring of social media.

3. Maintain micro-sites for specific projects for internal and external clientele.

4. Review, handle and ensure the follow-up of any customer requests, complaints, comments or suggestions.

5. Verify and approve the proofs for mandatory announcements and promotional ads prepared by written and electronic media.

6. Collect and organize various data, prepare statistics and produce reports relating to his/her work.

7. Draft, translate and/or revise various official documents intended for the citizens or the employees of the City.

8. Acts as information liaison officer with representatives from external and internal organizations (receiving, reviewing and respond to requests).

9. Carry out research specific to his/her area of activity in order to establish contact with resources that are likely to disseminate or use the product.

10. Recommend, on request or on his/her own initiative, make any recommendation to improve the efficiency or quality of the products offered or the services provided.

11. Perform any other related tasks.



Knowledge Requirements:

  • Principles of marketing, promotion and advertising
  • Municipal administrative mechanisms
  • Management of websites and social media
  • English and French, both written and spoken
  • Common software, Microsoft Office Suite
  • Specific computer software: WordPress / Drupal / HTML

Skills or Abilities:

  • To coordinate activities and events
  • For team work
  • To adapt quickly to changing situations
  • To communicate verbally and in writing
  • To be tactful and courteous
  • To write clear and concise reports
  • To exercise judgment and initiative
  • Research and analytical skills


Specialized College Diploma in the appropriate sector and profile, such as communications or web design.


Have one (1) year or less of experience in a job allowing the incumbent to familiarize himself/herself with the job requirements.

N.B.. You may be required to submit to a written competency test.



Please forward a copy of your resume accompanied by a cover letter to:

E-mail: hr-rh@cotesaintluc.org

Mail: City of Côte Saint-Luc (Human Resources Department), 5801 Cavendish Blvd., Côte Saint-Luc, Québec H4W 3C3

Fax: 514-485-8926


We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.  

The City of Côte Saint-Luc operates an Equal Employment Program and, in this regard, we are committed to supporting inclusive diversity practices. We invite women, members of visible and ethnic minorities, aboriginals and people with disabilities to apply. People with disabilities are invited to tell us about their specific needs in order to plan accommodations for the selection process. In addition, the City recognizes the diplomas and relevant experience obtained outside Quebec. However, it is the candidate's responsibility to provide, when required, the comparative evaluation of studies issued by the Department of Immigration, Diversity and Inclusion.

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