The following information is a partial list of the questions we received most often by phone and e-mail. We will add to this section and update the content if the health authorities change their recommendations.

1. What should I do if I travelled abroad

  • Don’t go to work, school or other public places
  • Don’t have visitors in your home
  • Stay in a room by yourself
  • Avoid contact with other people in your home
  • If someone else is in the same room as you
  • Stay 2 metres away from them
  • Wear a mask
  • Take your temperature twice a day

Source: Santé Montreal (2020-03-23)

2. What should I do if I think I came into contact with people who tested positive for COVID-19?

You must self-isolate. Self-isolate means to stay at home and monitor yourself for symptoms, even if mild, for 14 days, and to avoid contact with other people to help prevent the spread of disease in your home and in your community in the event you become symptomatic.


3. What are the symptoms of COVID-19?

Call 1-877-644-4545 if you have these symptoms:

  • Fever
  • Cough
  • Shortness of breath, difficulty breathing or chest pain
  • Severe diarrhea or vomiting
  • Unusual fatigue

Source: Santé Montreal (2020-03-23)

4. What should I do if I’m sick and waiting for COVID-19 test results?

  • Stay home
  • Wear a mask
  • Cover coughs and sneezes
  • Wash your hands
  • Don’t share personal objects

Source: Santé Montreal (2020-03-23)

5. I saw a gathering of people. Who should I call?

Report the situation to the SPVM online

6. My spouse and I have three kids. Are we allowed to go for a walk together?

Yes. Outdoor gatherings are permitted in the case of people living in the same home.


7. I cannot go out. Which grocery stores deliver?

A list of grocery stores that deliver is available.

8. Can I host a dinner at home that includes people who don’t live at my home?

No. For the health and safety of all, the Quebec government has prohibited indoor and outdoor gatherings. This includes private birthday gatherings, Passover seders, Easter dinners, and so on. We encourage people to use video conferencing apps, such as Facetime, Google Hangouts, Skype and Zoom.