Côte Saint-Luc’s response to COVID-19

Our top priorities are the health, safety, and well being of the public and our employees, and maintaining essential services.

On this page

Municipal services

For more information, see Reopening our facilities.

How to get municipal services

Call 514-485-6800 or send a message to info@cotesaintluc.org and it will be forwarded to the department in charge. They will call or write back with an answer.

Waste collection

Curbside waste collection is ongoing. However, the waste collection services have requested that residents place their closed bins at the curb 24 hours before the start of the collection.

Overnight parking and alternate-side-of-the-street parking

A tolerance is in effect until May 31, 2020 on overnight parking and alternate-side-of-the-street parking.

Property tax bills

The City of Côte Saint-Luc has postponed for a second time the deadline for the second installment of property tax bills. The initial deadline was May 25, 2020 and had been postponed to June 29, 2020. The new deadline is Friday, August 28, 2020. We encourage residents to pay online at their financial institution or by mail. If the City is presently holding a postdated cheque dated between May 18-25, it will be held back and will only be processed on August 28th. However, if a resident prefers that we process their cheque before August 28th, they are asked to email info@cotesaintluc.org and provide instructions as to when they would like the cheque to be processed.

Welcome tax

Extension of payment date for transfer duty invoices issued in February and March 2020. 
By-Law 2548-1 also provides an extension of the payment date for transfer duty invoices with due dates of March 1st or later to June 29, 2020. This allows residents up to an additional four (4) months to make payment without interest or penalty charges.

Temporary car shelters (tempos)

The deadline to remove tempos has been extended to  May 1, 2020.

Dog tag renewal

The May 1st deadline to renew dog tags has been extended to August 1st. It will be possible to renew the licence via e-transfer. Dog owners will receive more information by mail once city hall reopens. If your dog has a 2019 tag, you will not receive a ticket.

Directional walking 

To help increase the space between pedestrians and to better respect social distancing rules,  the City encourages pedestrians to walk in the same direction as traffic when using sidewalks. This measure will prevent people from crossing each other on the same sidewalk and will promote the recommended minimum distance of two metres between people.

Tennis court re-opening

Starting Friday, May 29, the public tennis courts at Rembrandt Park and on Caldwell Ave. will be open to the public daily between 7am and 10pm.

The courts will be made available and free of charge to Côte Saint-Luc residents. The courts are available for 60 minutes at a time and residents must call in advance to reserve a time. Please note due to the new regulations, the game will be restricted to single play only and players must bring their own equipment and initial their own tennis balls. Players should also bring their own water bottles, as water fountains and washrooms will not be open. Players should respect the entrance and exit signs on the courts.

To reserve a time slot at the Rembrandt Park tennis courts, call 514-485-8912. To reserve a time slot at the Caldwell Ave. tennis courts, call 514 485-6806, ext 2200

City Council meetings

City Council meetings are not open to a live audience as a live stream at YouTube.com/CoteSaintLuc. The public can ask questions before the meeting at questionperiod@cotesaintluc.org.

Taxation relief measures

Similar to the federal and provincial governments, the City of Côte Saint-Luc is providing “real” relief measures early to reassure its residents that it is doing everything it can on their behalf. See Taxation Relief Measures due to COVID-19 for more information.

Public Works Yard

The Public Works Yard will be open to receive green waste by (a) landscapers with a city permit (same fees until June 30, 2020) and (b) residents with a proof of residency. 

The Public Works Yard will not be open to receive any CRD (construction, renovation, demolition) materials or hazardous waste.

The Public Works department will take requests for special collection for electronic devices like large televisions or fridges. Please call Public Works at 514-485-6868 or e-mail publicworks@cotesaintluc.org to make the request.

Resumption of services for landscaping contractors

As per the directives of the Government of Quebec, certain landscaping and maintenance activities may resume on the territory of Côte Saint Luc as of April 15, under certain conditions.

Preventive measures and physical distancing established by CNESST will have to be put in place by contractors to protect employees and customers from any possible contamination with COVID-19. To report a hazardous situation or behaviour, please contact CNESST at 1-844-838-0808.

Landscaping maintenance work (site clean-up, removal of winter plant protections, etc.) do not require a permit and can resume while respecting the CNESST directives.

Landscaping projects (paving, fences, retaining walls, etc.) require a permit. Only projects for which a permit has already been issued by the City of Côte Saint Luc will be allowed to resume, while respecting the CNESST directives.

No new permits will be issued as long as the main activities of the Urban Planning Division are suspended (with the exception of emergency work permits). We do however encourage you to submit your application for a permit as to avoid a longer than usual waiting period when our issuance of permits resumes. This date remains to be determined.

Timeline of actions by Côte Saint-Luc

The following is a summary of decisions and actions by the City of Côte Saint-Luc:

Wednesday, March 11City announces how the city is preparing for COVID-19
Wednesday, March 11City announces Men’s Club has suspended meetings and activities.
Wednesday, March 11City posts sign in municipal buildings stating people with symptoms of respiratory infection (fever or cough or shortness of breath) not enter the building.
Thursday, March 12City closes Library and ACC. City issues an emergency alert phone call #1 to announce closure.
Friday, March 13City announces by-election postponed.
Saturday, March 14City announces Recreation program registration postponed.
Sunday, March 15City closes all other municipal buildings.
Monday, March 16City Council meets by video conference with livestream to YouTube.
Tuesday, March 17City publishes video message from the mayor.
Tuesday, March 17City Council declares a state of emergency at special council meeting in order to limit social and religious gatherings to 10 persons.
Tuesday, March 17City issues a city-wide overnight parking tolerance.
Wednesday, March 18City organizes conference with religious institutions to ensure they have closed their doors and all their gatherings.
Wednesday, March 18City publishes full page ad in The Suburban (PDF) with message on what the city has done and what people must do.
Thursday, March 19City emails residential buildings with recommendation to close common spaces and other measures (PDF).
Friday, March 20City issues emergency alert phone #2 call   to urge self-isolation for those returning from abroad.
Friday, March 20At special council meeting  City Council formally requests that Quebec Minister of Public Security extend state of emergency and imposes additional measures including closure of all non-essential commercial establishments, places or worship and religious institutions.
Sunday, March 22City closes all playgrounds and dog runs.
Sunday, March 22City extends deadline to renew dog tags to August 1.
Sunday, March 22City issues emergency alert phone call  to remind residents of rules.
Monday, March 23City asks residents to place curbside collection bins 24 hours before the start time.
Tuesday, March 24City postpones deadline for second installment of property tax bill.
Wednesday, March 25City extends the deadline to remove tempos to May 1, 2020.
Wednesday, March 25City publishes full page ad in The Suburban (PDF) with information.
Thursday, March 26City issues emergency alert phone call   to provide numbers of organizations that can help with food related issues.
Thursday, March 27City places a mail drop-off box outside City Hall for those who need to leave documents and payments.
Monday, March 30City launches Telephone Broadcasting Service to reach older adults without Internet access.
Wednesday, April 1City publishes full page ad in The Suburban (PDF) with information.
Sunday, April 5City issues emergency alert phone call #5 .
Wednesday, April 8City publishes full page ad in The Suburban (PDF) with information.
Sunday, April 19City issues emergency alert phone call #6 .
Wednesday, April 22City publishes full page ad in The Suburban (PDF) with information.
Wednesday, April 22City mails four-page flyer to homes (PDF).
Wednesday, April 29 City publishes half page ad in The Suburban (PDF) with information.
Wednesday, May 6 City publishes full page ad in The Suburban (PDF) with information.
Sunday, May 10City issues emergency alert phone call # 7.
Monday, May 25City Council tables draft by-law making face coverings mandatory at municipal buildings and stores
Sunday, May 30City issues emergency alert phone call #8.
Monday, June 1City Council adopts By-law 2557 making face coverings mandatory at municipal buildings and stores, and other measures.
Wednesday, June 3City announces distribution plan for re-usable and disposable masks.
Thursday, June 18Property tax bills: second installment deadline is postponed to August 28, 2020