COVID-19

ACC building access

• Entrance: Patrons must enter the building by the main entrance located at 5794 Parkhaven.  Patrons must arrive dressed to swim.
• Exit: Patrons must exit the building using a separate way from which they entered. The exit is indicated with signs and arrows. 

Operating hours starting on April 11, 2021

Monday to Sunday

6:30 am to 7:15 pm

Reservations  

1. Must be a CSL Resident 
2. Online reservations for both pools: http://mon.accescite.net/66058/en-ca 
3. Phone reservations: 514-485-6806 ext: 2200 (Note that when experiencing high volume of calls you will be forwarded to voicemail. Please leave a message and your call will be returned as soon as possible) 
4. Registration opens daily at 12 pm and you can register up to three days in advance. 
5. Limit of 1 session per day, per patron. 
6. Limit of 3 sessions per week, per patron (week: Sunday-Saturday) 
7. Cancellations should be made no less than one (1) hour before the reserved session. If patron is a no-show  two (2) consecutive bookings the patron will not be permitted to register for any swim time for one (1) week. Cancellations can be made by phone or email ([email protected]). 
8. In the event a patron does not show-up for his/her reservation within 10 minutes of the start time, they forfeit their swim time, and a walk-up patron may take their place.  
   • For online reservation: there will be no refunds  
   • For phone reservation: patron will be charged for his reservation  
9. Time slots are transferrable ONLY within the members of a same household.  
10. Patrons who wish to make a reservation for their next swim session in person must do so before accessing the pool. They will not be permitted to go to the front desk after their swim session. 
11. All patrons must pay the admission fee or be a FunCard holder to access the facility.
12. Fees: 
    1. Ages 0 to 4: $2
    2. Ages 5 to 17: $3
    3. Ages 18 and older: $4
    4. Ages 60 and older: $3
    5. Free with Fun Card.
13. In person walk-ups are possible but not encouraged. 

Pool and Locker Room Rules 

1. Locker rooms are only available upon exiting the pool for a quick change. 
2. Swimmers 8 years old and younger must be accompanied in the water by a guardian of at least 15 years of age. Can swim in the comp pool if they are sharing the lane with a parent. 
3. Swimmers 9 – 15 years of age are allowed to swim on their own once a parent has provided them access to the building. 
4. Masks can only be removed prior to entering the water and must be worn immediately upon exiting the water.  
5. Masks must be kept on at all times when adults are standing in the Splash Pad, or any deck area. 
6. Patrons are not permitted to switch pools. They must remain in their designated pool for the duration of their session. 
7. No crowding around ramp or ladders when entering or exiting the pools. Patrons must respect the 2m distance.  
8. Showers, changing stalls, dryers and lockers are not available. Patrons must bring their belongings with them on to pool deck. 
9. Family Locker room is for families and those requiring the assistance of a caregiver. 

Pool Capacity and physical distancing guidelines 

Competition Pool (1 per lane unless from the same household) 

1. One (1) person per lane and up to two (2) per lane if from the same household; A parent may reserve a lane to swim laps with their child of 8 years and under, as long as they can pass the swim test. Children 9 years and over should have their own lane, as long as they can pass the swim test. 

Recreation Pool (max capacity 12 people) 

1. Patrons must respect the 2m distancing guidelines while in the pool and on pool deck.   

Other General Pool Rules 

The following are not permitted within the pool or pool area:  

1. Smoking, glass containers and alcoholic beverages.  
2. Pushing, shoving and /or rough play.  
3. Shoes and strollers.  
4. Water wing flotations.  
5. Diving in the shallow end.  
6. Verbal or physical aggression of any kind towards fellow patrons or staff.  
7. Hanging on the lane ropes.  

Guidelines & Regulations: 

1. Children 8 years old and younger must be accompanied by a guardian to enter the facility. A guardian must be at least 15 years old. Guardians are responsible for their children at all times.  
2. Children 8 years old and younger must be within arm’s reach of their guardian at all times.  
3. Children 7 or 8 years old may be exempt from rule #2 if they can pass the swim proficiency test administered by a lifeguard.  
4. Children who are not toilet trained must wear swim diapers in the pool.  
5. Showers are recommended before entering the pool.  
6. Please walk around the pool and pool area.  
7. Only certified personal flotation devices may be used if approved by a lifeguard.
8. Please return equipment to storage bins after use.  
9. Water guns, balls or toys are not permitted unless approved by a lifeguard.  
10. Hair longer than shoulder length must be tied up.  
11. Private swim lessons may only be conducted by personnel approved by the City. 
12. Specialized equipment and training must be approved by a lifeguard.  
13. The City is not responsible for lost or stolen items.  
14. Failure to respect the pool rules, the staff and City policies may result in being removed from the Facility. If necessary, may result in being refused re-admission to the Facility.  

Recreation pool and beach area:  

1. City equipment is not provided and patrons may not bring their own toys, etc; lap swimmers may bring their own training equipment.   

Slide Rules: Slide closed until further notice.  

Competition pool: 

1. Lap lanes are reserved for lap swimmers. Swimmers must swim continuously.