Rules for accessing our recreation facilities

General information

To help reduce the spread of COVID-19, patrons visiting our installations must adhere to the following: 

  1. Face coverings for individuals 10 years and over must be worn at all times. For more information, see Wearing a mask or a face covering in public settings in the context of the COVID-19 pandemic  
  2. Respect 2m (6ft) physical distancing. 
  3. Answer the required health questionnaire prior to entry (see below). 
  4. Wash or sanitize hands upon entry. 
  5. Exit the facility within 15 minutes following your session.  No loitering in the facility. 
  6. Wait for the previous group to exit building before we can allow you enter. 

The following is not available to the public: 

  1. Use of facility equipment (ie: lifejackets, skating walkers)  
  2. Rental equipment (pro-shop at Arena is closed) 
  3. Water fountains 

NOTE:  Rules are subject to change frequently according to latest government guidelines and recommendations. Facility staff will inform of any change upon your arrival. 

If you answer YES to any of these questions do not come to our facilities. 

  1. Have you and / or a family member residing in the same household returned from a trip outside the country, less than two (2) weeks ago or plan on traveling in the next two (2) weeks?  
  2. Do you and / or a family member residing in the same household have any of the following symptoms: runny nose, cough, fever equal or superior to 38°C (100.4°F), loss of taste or smell, difficulty breathing, unusual intense fatigue, unusual muscle pain or soreness, unusual headache, loss of appetite, sore throat without any other obvious cause  

OR 

  1. Have you, in the last 12 hours, experienced nausea, vomiting or abdominal cramps without obvious cause?  
  2. Have you and / or a family member residing in the same household been subject to screening, tested positive or been in contact with someone who is confirmed or a probable case of infection for Coronavirus (COVID-19)?  

Facilities

The following rules apply during the Covid-19 pandemic.

ACC building access

  • Entrance: Patrons must enter the building by the main entrance located at 5794 Parkhaven.   
  • Exit: Patrons must exit the building using a separate way from which they entered. The exit is indicated with signs and arrows. 

Operating hours

Regular hours

Monday and Wednesday 6:30 am to 8:30 pm
Tuesday, Thursday, Friday, Saturday and Sunday 6:30 am to 7:30 pm

Reservations  

  1. Must be a CSL Resident 
  2. Online reservations for both pools: http://mon.accescite.net/66058/en-ca 
  3. Phone reservations: 514-485-6806 ext: 2200 (Note that when experiencing high volume of calls you will be forwarded to voicemail. Please leave a message and your call will be returned as soon as possible) 
  4. Registration opens daily at 12 pm and you can register up to three days in advance. 
  5. Limit of 1 session per day, per patron. 
  6. Limit of 3 sessions per week, per patron (week: Sunday-Saturday) 
  7. Cancellations should be made no less than one (1) hour before the reserved session. If patron is a no-show  two (2) consecutive bookings the patron will not be permitted to register for any swim time for one (1) week. Cancellations can be made by phone or email (recreation@cotesaintluc.org). 
  8. In the event a patron does not show-up for his/her reservation within 10 minutes of the start time, they forfeit their swim time, and a walk-up patron may take their place.  
    • For online reservation: there will be no refunds  
    • For phone reservation: patron will be charged for his reservation  
  9. Time slots are transferrable ONLY within the members of a same household.  
  10. Patrons who wish to make a reservation for their next swim session in person must do so before accessing the pool. They will not be permitted to go to the front desk after their swim session. 
  11. Fees: Applicable fees apply.  
    • 0 – 4 yrs: $2
    • 5 – 17 yrs: $3
    • 18+ yrs: $4
    • 60+ yrs: $3
    • Free with Fun card
  12. Payment:  
    • Online: pay when making your reservation.  
    • In person:  Visa, MasterCard, or debit card only. 
    • Free for Fun Cards holders 
  13. In person walk-ups are possible but not encouraged. 

Pool and Locker Room Rules 

  1. Swimmers 8 years old and younger must be accompanied in the water by a guardian of at least 15 years of age. Can swim in the comp pool if they are sharing the lane with a parent. 
  2. Swimmers 9 – 15 years of age are allowed to swim on their own once a parent has provided them access to the building. 
  3. Face coverings can only be removed prior to entering the water and must be worn immediately upon exiting the water.  
  4. Face coverings must be kept on at all times when adults are standing in the Splash Pad, or any deck area. 
  5. Patrons are not permitted to switch pools. They must remain in their designated pool for the duration of their session. 
  6. No crowding around ramp or ladders when entering or exiting the pools. Patrons must respect the 2m distance.  
  7. Showers, changing stalls, dryers and lockers are not available. Patrons must bring their belongings with them on to pool deck. 
  8. Patrons can still select preferred locker room to enter onto pool deck. Family Locker room is for families and those requiring the assistance of a caregiver. 

Pool Capacity and physical distancing guidelines  

Competition Pool (max capacity 10 people) 

  1. One (1) person per lane; A parent may reserve a lane to swim laps with their child of 8 years and under, as long as they can pass the swim test. Children 9 years and over should have their own lane, as long as they can pass the swim test. 

Recreation Pool (max capacity 10 people) 

  1. Patrons must respect the 2m distancing guidelines while in the pool. 

Other General Pool Rules 

The following are not permitted within the pool or pool area:  

  1. Smoking, glass containers and alcoholic beverages.  
  2. Pushing, shoving and /or rough play.  
  3. Shoes and strollers.  
  4. Water wing flotations.  
  5. Diving in the shallow end.  
  6. Verbal or physical aggression of any kind towards fellow patrons or staff.  
  7. Hanging on the lane ropes.  

Guidelines & Regulations:  

  1. Children 8 years old and younger must be accompanied by a guardian to enter the facility. A guardian must be at least 15 years old. Guardians are responsible for their children at all times.  
  2. Children 8 years old and younger must be within arm’s reach of their guardian at all times.  
  3. Children 7 or 8 years old may be exempt from rule #2 if they can pass the swim proficiency test administered by a lifeguard.  
  4. Children who are not toilet trained must wear swim diapers in the pool.  
  5. Showers are recommended before entering the pool.  
  6. Please walk around the pool and pool area.  
  7. Only certified personal flotation devices may be used if approved by a lifeguard.
  8. Please return equipment to storage bins after use.  
  9. Water guns, balls or toys are not permitted unless approved by a lifeguard.  
  10. Hair longer than shoulder length must be tied up.  
  11. Private swim lessons may only be conducted by personnel approved by the City. 
  12. Specialized equipment and training must be approved by a lifeguard.  
  13. The City is not responsible for lost or stolen items.  
  14. Failure to respect the pool rules, the staff and City policies may result in being removed from the Facility. If necessary, may result in being refused re-admission to the Facility.  

Recreation pool and beach area:  

  1. Floating mats are not permitted in the beach area and can only be used at the approval of the lifeguard on duty within the Recreation Pool.  

Slide Rules:  

  1. Patrons must remain seated and facing forward.  
  2. Patrons must wait at the bottom of the stairs until the patron ahead of them exits the pool.  
  3. After your turn, swim directly to the ladder.  

Competition pool:  

  1. Lap lanes are reserved for lap swimmers. Swimmers must swim continuously. 

Building Access: 

  • Entrance: 6985 Mackle  
  • Exit: Parking lot doors (next to pro shop) 

Operating hours

Regular hours

Monday 3:30 pm to 8 pm
Tuesday, Wednesday and Thursday 2:15 pm to 8 pm
Friday 1:45 pm to 7:30pm
Saturday and Sunday 7:45 am to 7:30 pm

Reservations 

  1. Must be a CSL Resident 
  2. Online reservations: http://mon.accescite.net/66058/en-ca 
  3. Phone reservations: 514-485-6806, ext. 2200 (Note that when experiencing high volume of calls you will be forwarded to voicemail. Please leave a message and your call will be returned as soon as possible)  
  4. Registration opens daily at 12 pm and you can register up to three days in advance. 
  5. Reservations close one (1) hour prior to start of session. 
  6. Limit of 1 session per day, per patron. 
  7. Limit of 1 chaperon per household. 
  8. Cancellations should be made no less than one (1) hour before the reserved session. If patron is a no-show two (2) consecutive bookings the patron will not be permitted to register for any skate time for one (1) week. Cancellations can be made by phone or email (recreation@cotesaintluc.org). 
  9. In the event a patron does not show-up for his/her reservation within 10 minutes of the start time, they forfeit their reservation and a walk-up patron may take their place.  
    • For online reservation: there will be no refunds  
    • For phone reservation: patron will be charged for his reservation  
  10. Time slots are transferrable ONLY within the members of a same household. 
  11. Fees: $5 per person or free with Fun card
  12. Payment:  
    • Online: pay when making your reservation.  
    • In person:  Visa, MasterCard, or debit card only. 
    • Free for Fun Cards holders 
  13. In person walk-ups are possible but not encouraged. 

Arena and Skating Rink Rules (max capacity 20 skaters and chaperones combined) 

  1. Helmets are required for all skaters. Bike helmets are not permitted. 
  2. Change rooms are closed. The first row of spectator benches may be used to put on skates. 
  3. Washrooms are located in the lobby only. 
  4. Pro-shop is closed. 
  5. Skaters have 15 minutes following their skate session to exit the building. 
  6. Chaperones must sit in the spectator benches at the marked locations (decals dots). 

Open Figure Skating Sessions 

  1. Figure skates are obligatory. No Hockey skates. 

Team sports. Due to the lockdown rules announced by the Government of Quebec for the period of January 9 to February 8, 2021, team sports are not permitted indoors or outdoors. As a result, ice hours for field hockey have been cancelled.

Access

  • Gate closest to the parking lot (see COVID signs) 

Open-skate schedule

DayTimeReservation
Monday 1pm to 4:15pm Not required
Monday4:15pm to 7pm Required
Tuesday to Friday 9:15am to 4:15pm Not required
Tuesday to Friday 4:15pm to 7pm Required
Saturday to Sunday 9:15am to 7pm Required

Rink Rules and Information 

  1. Maximum capacity: 25 skaters during free skate period, 16 skaters during hockey period
  2. Children age 12 and younger must wear a hockey helmet. Helmets and visors are recommended for all others.
  3. Skaters must maintain a 2-meter physical distance.
  4. Use outdoor benches to put on skates. 
  5. No access to penalty box and player benches. 
  6. Washrooms are available at Chalet #3 (building near the playground).