Processing time. We are currently receiving a high volume of requests, increasing our usual processing time. Please be assured that your request will be processed as soon as possible and that you will be contacted at that time. To help reduce this delay, we ask that you avoid multiple follow-up requests by email or telephone. For requests concerning minor work (e.g. pool, shed, interior residential renovations, etc.), please note that a minimum processing time of 30 days may be required.
For car shelter certificate requests, please see Temporary car shelters (tempos).