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Ice storm update #4

Hydro-Québec update

As of Sunday at 11am, Hydro-Québec reports that 1,514 customers out of 15,977 (or 9.5%) are without power in Côte Saint-Luc. The number without power rose on Sunday due to equipment failure at the Hampstead Substation. Hydro-Québec says it will be restored by the end of Sunday.

Where to warm up

Here are suggestions for when to go to warm up.

  • Municipal facilities
    • Community and Aquatic Centre (5794 Parkhaven Ave.): Come and warm up. Bathrooms. Charge your cell phones and electronic devices. Open Sunday from 8am to 10pm.
    • Library (5851 Cavendish Blvd.): Come and warm up. Charge your cell phones and electronic devices. Activities and programs already scheduled have been maintained. Open Sunday from 10am to 10pm.
  • Commercial areas
    • Quarter Cavendish: 5800 Cavendish Blvd.
    • Côte Saint-Luc Shopping Centre: 7151 chemin de la Côte-Saint-Luc
    • Décarie Square: 6900 Décarie Blvd.
  • Religious institutions

Overnight shelters

The Centre de coordination des opérations d’urgence de l’agglomération de Montréal (CCMU) has opened two emergency shelter sites close to Côte Saint-Luc. Residents of Côte Saint-Luc can use these shelters.

  • 4880 Van Horne Avenue, Côte-des-Neiges Sports Centre Gymnasium (50 beds)
  • 6445 Monkland Avenue, Notre-Dame-de-Grâce Sports Centre (40 beds)

When to call 9-1-1

Call 9-1-1 to report an emergency such as flooding, falling branches, electrical/fire hazards, etc. This will ensure you obtain assistance from emergency services in a quick and concerted manner. Call Côte Saint-Luc Public Security for non-emergency situations.

Watch for falling branches

Public Works crews are at parks ensuring that paths are clear and cleaning up. Please be careful around trees are some branches may be weak and may yet fall. This is also true at municipal parks. Avoid trees where possible.

If you need special help

Some residents may need help due to a serious incapacity that makes typical tasks difficult (vulnerable population). In those cases, Public Security may be able to assist. Call 514-485-6960 to speak to an agent. Due to call volume and the extraordinary amount of tasks our agents are performing, do no call this number unless you have a serious incapacity.

Food: What to keep, what to throw away

For any power outage lasting more than six hours, food should be sorted when the power comes back on. Here are some guidelines on which foods to keep and which to discard. When food shows signs of spoilage, it is best to throw it out.

FoodKeep itthrow it away
Dairy productsBlock firm cheese (cheddar, swiss, mozzarella, etc.), parmesan, sliced ​​cheese, processed cheese, butter, margarine, yogurtMilk, infant formula (open containers), cream, soft cheese, cream cheese, yogurt (open containers)
Fruits and vegetablesWhole fresh fruits and vegetables, pasteurized fruit juicesVegetable juices (open containers), unpasteurized fruit juices, cooked vegetables or prepared raw vegetables
Prepared saladsNot ApplicableSalads containing meat, poultry or fish, pasta, cooked vegetables, coleslaw
Meat, poultry, fish and seafoodNot ApplicablePrepared meals, raw or cooked, based on meat, poultry or fish
Soups and saucesNot ApplicableSoups and sauces made from gravy, cream soups
EggsNot ApplicableShell eggs, liquid eggs, egg-based dishes and desserts (quiches, pastry creams)
DessertsBaked fruit pies, cakes, muffins, cookiesDesserts with cream, pastry creams
PastaNot ApplicableCooked pasta, pasta sauces, fresh pasta
SpreadsJams, jellies, marmalade, sweet spreads, peanut butter
CondimentsRelish, mustard, ketchup, commercial mayonnaise, salad dressing, BBQ sauce, taco sauce, commercial dressings, olives, marinadesHomemade mayonnaise, tartar sauce, horseradish, oyster sauce, garlic in oil

Foods in the freezer

In general, frozen foods can be kept for 48 hours in a freezer that is in good condition and filled to capacity, as long as it is left closed.

In a half-filled freezer, the shelf life is 24 hours.  

You should also consider the temperature of the room where the freezer is located. The cooler the room, the more the internal temperature of the freezer will be maintained. 

As for the freezer unit of a refrigerator, its ability to keep food frozen is much less. Defrosting food in the event of a breakdown is therefore faster. 

Once the electricity has been restored, check the defrosting status of the food. 

  • Partially thawed foods with frost on the surface of their packaging: they can be refrozen if the center of the food is still hard. 
  • Thawed raw foods whose temperature has remained at 4°C or less: they can be cooked immediately for quick consumption or refrozen once cooked. 
  • Fully thawed foods such as hard cheese blocks, baked goods (bread, muffins, bread dough, plain cakes, fruit pies, cookies), pasteurized fruit juices and fruit: can be refrozen if the containers are intact. 
  • Perishable foods that have thawed completely: discard them if they have been exposed to a temperature above 4°C. Here are some foods considered perishable: meat, poultry, fish and seafood, dairy products, eggs, prepared meals containing these raw or cooked foods. 

Remember that it is not safe to take food that shows signs of spoilage or looks suspicious. If in doubt, it is better to throw them away. 

Source (in French only)


Please note that the City of Côte Saint-Luc must receive a written notice within 15 days following the incident for any material damages, failing which the City of Côte Saint-Luc will not be liable for any damages, as per section 585 of the Cities and Towns Act.

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